I Thank God for you every day, because you provide a great service with great support.

You have no idea how grateful I am that you are doing this. Your generosity has blown me away and if there is anything that I could ever do for you, please let me know.
You and your company are "First Class" and I mean it.


Cathy and Don... and all the employees are so pleased with your work. Thank you!  You and I have made more progress in a few days than they have seen in 3-4 months....

Thank you Ken, you're so efficient & helpful...

The site is looking fantastic....

Thanks Ken for getting back to me so fast. We really enjoy doing business with you

You are an absolute genius...
this is the greatest software I have ever used...

Thanks for your Speed to get this done for us !!! " You are faster than McDonalds!!"


That is so cool! What great software...
I never thought we would be up so fast....

This has been a lifelong dream to do, ever since I first saw your ricochet program around 1985-86. It has been a while! I just wanted to let you know how much it means to me for all your help.  (received 2011)

After spending $30,000 with another company...
You did in 24 hours what they couldn't do in 5 months...

Gosh, you are like a breath of fresh air compared to the company I've had for 3 years. I look forward to getting both my websites in your hands.

Thank you, you accomplished what no one else could and in record time!...

We are so glad we found you and Ricochet...
You saved our business!...

I can’t believe we’re just about ready to launch. It would not have happened without you… Thanks you so much. We really appreciate all your hard work in dealing with “not at all savvy” Web people.

Thanks for your prompt email replies and the phone assistance. You rock!

First of all let me say that it is a breath of fresh air to finally have a  conversation with someone who not only knows what they are talking about but also willing to assist in finding the right fit.  So thanks again.

First off I want to thank you for your quick response on everything.  I'm glad I decided to use your services it's been a pleasure.

I always enjoy talking with you because you always seek to help us non-geeks.  PLUS you don't "talk down" to me because I do not  know what you know.

I must tell you I am always impressed with the level of service I get from you. I don't need it often, but when I do, you certainly have been there for us.

Thanks very much for all your hard work and commitment that you have given to me over the years. It seems like yesterday that I started doing business with you. I want you to know that I appreciate the good and reliable service that you have delivered to my business over the 3 years.

Thanks Ken. You always come through for me and I appreciate you and SMI support throughout the years.

Thanks so much for getting everything situated--as always, you've been a pleasure to work with.

You always come through for me and I appreciate you and SMI support throughout the years.

Once again thanks so much for your patience. We are very happy with your software and service and it does everything you said it would and more...

Thanks Ken. You are an invaluable asset. I hope you are getting paid what you are worth.